Shipping policy

Shipping Policy – AQ WOOD

At AQ WOOD, we care deeply about getting your handcrafted solid wood furniture to you safely, affordably, and on time. Whether it’s a custom acacia wood dining table or a ready-made sheesham wood stool, here’s everything you need to know about how your furniture gets delivered.

Order Processing Time

We process all orders within 1–2 business days, excluding weekends and holidays.

Made-to-order furniture (like large dining or office tables) may take 10–15 business days to complete before shipping.

In-stock pieces are typically shipped within 3–7 business days.

You'll get a tracking number by email or SMS as soon as your order is dispatched.

Shipping & Delivery Timelines

We work with trusted local couriers to deliver your solid wood furniture anywhere in Pakistan.

Delivery usually takes 3–7 business days once your item has shipped.

Delays may happen in rare cases due to weather, transport strikes, or other unexpected issues. 

Order Tracking

You’ll receive your tracking details via email or SMS.

You can track your shipment directly on our website or the courier’s platform.

Shipping Charges

Shipping costs depend on the size, weight, and location of your order.

Final shipping fees will be shown clearly at checkout, so there are no surprises.

We aim to keep shipping reasonable and competitive, especially for large furniture items.

Where We Ship

We currently deliver across Pakistan only. Changing Your Order or Address Need to update your shipping address or change an order? Contact us as soon as possible.

Please note: changes might delay the processing time.

Undeliverable Packages

If your package can't be delivered due to a wrong address or other issues, it will be sent back to us.

We’ll reach out to confirm updated details, and re-delivery charges may apply.

Optional Shipping Insurance

Want extra peace of mind? Add shipping insurance to cover loss, theft, or damage during delivery.

Contact our support team if you'd like to add this option.

We're Here to Help

Have questions about furniture delivery in Pakistan or your specific order? Our team is here to support you at every step. Looking for more handcrafted furniture? Return to our Homepage to explore our full collection of premium handmade wood furniture in Pakistan.