Shipping Policy
Shipping Policy – AQ Solid WOOD
At AQ Solid WOOD, we care deeply about getting your handcrafted solid wood furniture to you safely, affordably, and on time. Whether it’s a custom acacia wood dining table or a ready-made sheesham wood stool, here’s everything you need to know about how your furniture gets delivered.
Order Processing Time
We process all orders within 1–2 business days, excluding weekends and holidays.
Made-to-order furniture (like large dining or office tables) may take 10–15 business days to complete before shipping.
In-stock pieces are typically shipped within 3–7 business days.
You'll get a tracking number by email or SMS as soon as your order is dispatched.
Shipping & Delivery Timelines
We work with trusted local couriers to deliver your solid wood furniture anywhere in Pakistan.
Delivery usually takes 3–7 business days once your item has shipped.
Delays may happen in rare cases due to weather, transport strikes, or other unexpected issues.
Payment & Billing Information
To ensure smooth processing and timely delivery of your furniture, we provide safe and convenient payment options for all customers.
Available Payment Methods
Cash on Delivery (COD)
Bank Transfer: mostly preferred for advance, customized, or made-to-order furniture items.
Bank Details for Advance Payment
Bank Name: Meezan Bank
Account Number: 0276 0107251401
Account Holder: AQ Wood International
Advance Requirements for Certain Orders
Custom, oversized, or bulk furniture orders may require full advance payment, as these items are specially produced based on individual specifications and materials.
Flexible Payment Option for Standard Orders
For regular furniture orders, customers can choose a split-payment method:
50% advance at the time of order confirmation
Remaining 50% payable upon delivery
This process helps us reserve materials, begin production without delay, and ensure your order arrives safely and on schedule.
Order Tracking
You’ll receive your tracking details via email or SMS.
You can track your shipment directly on the courier’s platform.
Shipping Charges
Shipping costs depend on the size, weight, and location of your order.
Final shipping fees will be shown clearly at checkout, so there are no surprises.
We aim to keep shipping reasonable and competitive, especially for large furniture items.
Where We Ship
We currently deliver across Pakistan only. Changing Your Order or Address Need to update your shipping address or change an order? Contact us as soon as possible.
Please note: changes might delay the processing time.
Undeliverable Packages
If your package can't be delivered due to a wrong address or other issues, it will be sent back to us.
We’ll reach out to confirm updated details, and re-delivery charges may apply.
Optional Shipping Insurance
Want extra peace of mind? Add shipping insurance to cover loss, theft, or damage during delivery.
Contact our support team if you'd like to add this option.
We're Here to Help
Have questions about furniture delivery in Pakistan or your specific order? Our team is here to support you at every step. Looking for more handcrafted furniture? Return to our Homepage to explore our full collection of premium handmade wood furniture in Pakistan.